Get assistant conversation thread

Usage

Use this endpoint to fetch the full message transcript of a single assistant conversation as JSON. The response includes the ordered list of user and assistant messages, each with an ID, role, content, and timestamp.

Common uses:

• Attach the conversation transcript to a support ticket when a user reaches out from the assistant.
• Reconstruct a specific conversation for review, quality assurance, or offline analysis.

Getting a thread ID

You can obtain a threadId from either of the following sources:

• The id field of any row returned by Get assistant conversations.
• The threadId query parameter that Mintlify appends to the support URL when the assistant deflects to your support platform using link deflection.

Rate limits

This endpoint allows 100 requests per organization per hour. All analytics endpoints share this limit.